@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:400;font-display:swap;src:url(/_next/static/media/6fe53d21e6e7ebd8-s.woff2) format("woff2");unicode-range:u+0460-052f,u+1c80-1c8a,u+20b4,u+2de0-2dff,u+a640-a69f,u+fe2e-fe2f}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:400;font-display:swap;src:url(/_next/static/media/8ebc6e9dde468c4a-s.woff2) format("woff2");unicode-range:u+0102-0103,u+0110-0111,u+0128-0129,u+0168-0169,u+01a0-01a1,u+01af-01b0,u+0300-0301,u+0303-0304,u+0308-0309,u+0323,u+0329,u+1ea0-1ef9,u+20ab}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:400;font-display:swap;src:url(/_next/static/media/9e7b0a821b9dfcb4-s.woff2) format("woff2");unicode-range:u+0100-02ba,u+02bd-02c5,u+02c7-02cc,u+02ce-02d7,u+02dd-02ff,u+0304,u+0308,u+0329,u+1d00-1dbf,u+1e00-1e9f,u+1ef2-1eff,u+2020,u+20a0-20ab,u+20ad-20c0,u+2113,u+2c60-2c7f,u+a720-a7ff}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:400;font-display:swap;src:url(/_next/static/media/636a5ac981f94f8b-s.p.woff2) format("woff2");unicode-range:u+00??,u+0131,u+0152-0153,u+02bb-02bc,u+02c6,u+02da,u+02dc,u+0304,u+0308,u+0329,u+2000-206f,u+20ac,u+2122,u+2191,u+2193,u+2212,u+2215,u+feff,u+fffd}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:500;font-display:swap;src:url(/_next/static/media/6fe53d21e6e7ebd8-s.woff2) format("woff2");unicode-range:u+0460-052f,u+1c80-1c8a,u+20b4,u+2de0-2dff,u+a640-a69f,u+fe2e-fe2f}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:500;font-display:swap;src:url(/_next/static/media/8ebc6e9dde468c4a-s.woff2) format("woff2");unicode-range:u+0102-0103,u+0110-0111,u+0128-0129,u+0168-0169,u+01a0-01a1,u+01af-01b0,u+0300-0301,u+0303-0304,u+0308-0309,u+0323,u+0329,u+1ea0-1ef9,u+20ab}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:500;font-display:swap;src:url(/_next/static/media/9e7b0a821b9dfcb4-s.woff2) format("woff2");unicode-range:u+0100-02ba,u+02bd-02c5,u+02c7-02cc,u+02ce-02d7,u+02dd-02ff,u+0304,u+0308,u+0329,u+1d00-1dbf,u+1e00-1e9f,u+1ef2-1eff,u+2020,u+20a0-20ab,u+20ad-20c0,u+2113,u+2c60-2c7f,u+a720-a7ff}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:500;font-display:swap;src:url(/_next/static/media/636a5ac981f94f8b-s.p.woff2) format("woff2");unicode-range:u+00??,u+0131,u+0152-0153,u+02bb-02bc,u+02c6,u+02da,u+02dc,u+0304,u+0308,u+0329,u+2000-206f,u+20ac,u+2122,u+2191,u+2193,u+2212,u+2215,u+feff,u+fffd}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:600;font-display:swap;src:url(/_next/static/media/6fe53d21e6e7ebd8-s.woff2) format("woff2");unicode-range:u+0460-052f,u+1c80-1c8a,u+20b4,u+2de0-2dff,u+a640-a69f,u+fe2e-fe2f}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:600;font-display:swap;src:url(/_next/static/media/8ebc6e9dde468c4a-s.woff2) format("woff2");unicode-range:u+0102-0103,u+0110-0111,u+0128-0129,u+0168-0169,u+01a0-01a1,u+01af-01b0,u+0300-0301,u+0303-0304,u+0308-0309,u+0323,u+0329,u+1ea0-1ef9,u+20ab}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:600;font-display:swap;src:url(/_next/static/media/9e7b0a821b9dfcb4-s.woff2) format("woff2");unicode-range:u+0100-02ba,u+02bd-02c5,u+02c7-02cc,u+02ce-02d7,u+02dd-02ff,u+0304,u+0308,u+0329,u+1d00-1dbf,u+1e00-1e9f,u+1ef2-1eff,u+2020,u+20a0-20ab,u+20ad-20c0,u+2113,u+2c60-2c7f,u+a720-a7ff}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:600;font-display:swap;src:url(/_next/static/media/636a5ac981f94f8b-s.p.woff2) format("woff2");unicode-range:u+00??,u+0131,u+0152-0153,u+02bb-02bc,u+02c6,u+02da,u+02dc,u+0304,u+0308,u+0329,u+2000-206f,u+20ac,u+2122,u+2191,u+2193,u+2212,u+2215,u+feff,u+fffd}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:700;font-display:swap;src:url(/_next/static/media/6fe53d21e6e7ebd8-s.woff2) format("woff2");unicode-range:u+0460-052f,u+1c80-1c8a,u+20b4,u+2de0-2dff,u+a640-a69f,u+fe2e-fe2f}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:700;font-display:swap;src:url(/_next/static/media/8ebc6e9dde468c4a-s.woff2) format("woff2");unicode-range:u+0102-0103,u+0110-0111,u+0128-0129,u+0168-0169,u+01a0-01a1,u+01af-01b0,u+0300-0301,u+0303-0304,u+0308-0309,u+0323,u+0329,u+1ea0-1ef9,u+20ab}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:700;font-display:swap;src:url(/_next/static/media/9e7b0a821b9dfcb4-s.woff2) format("woff2");unicode-range:u+0100-02ba,u+02bd-02c5,u+02c7-02cc,u+02ce-02d7,u+02dd-02ff,u+0304,u+0308,u+0329,u+1d00-1dbf,u+1e00-1e9f,u+1ef2-1eff,u+2020,u+20a0-20ab,u+20ad-20c0,u+2113,u+2c60-2c7f,u+a720-a7ff}@font-face{font-family:__Plus_Jakarta_Sans_14db65;font-style:normal;font-weight:700;font-display:swap;src:url(/_next/static/media/636a5ac981f94f8b-s.p.woff2) format("woff2");unicode-range:u+00??,u+0131,u+0152-0153,u+02bb-02bc,u+02c6,u+02da,u+02dc,u+0304,u+0308,u+0329,u+2000-206f,u+20ac,u+2122,u+2191,u+2193,u+2212,u+2215,u+feff,u+fffd}@font-face{font-family:__Plus_Jakarta_Sans_Fallback_14db65;src:local("Arial");ascent-override:98.88%;descent-override:21.15%;line-gap-override:0.00%;size-adjust:104.98%}.__className_14db65{font-family:__Plus_Jakarta_Sans_14db65,__Plus_Jakarta_Sans_Fallback_14db65;font-style:normal}.__variable_14db65{--font-plus-jakarta:"__Plus_Jakarta_Sans_14db65","__Plus_Jakarta_Sans_Fallback_14db65"}:root{--bg:#f6f7f9;--surface:#fff;--surface-alt:#f5f6f8;--text:#171a1f;--text-muted:#5b6470;--text-faint:#8a9099;--border:#e5e7eb;--accent:#3b82f6;--danger:#c4432b;--warning:#b15c00;--success:#047857;--neutral-bg:#f2f3f5;--info-bg:#e8f0fa;--info-text:#2c5c8a;--warning-bg:#fdf1e4;--danger-bg:#fbe7e2;--danger-border:#f0c4b8;--success-bg:#ecfdf5;--success-border:#a7f3d0;--ai-bg:#f5f3ff;--ai-text:#6d28d9;--font-ui:var(--font-plus-jakarta),"Segoe UI",system-ui,sans-serif;--font-mono:"SFMono-Regular",Consolas,monospace;--chrome-bg:#0f172a;color-scheme:light}[data-theme=dark]{color-scheme:dark;--bg:#101216;--surface:#1b1f26;--surface-alt:#262b33;--text:#e7e9ee;--text-muted:#9aa4b2;--text-faint:#6f7680;--border:#313640;--accent:#3b82f6;--danger:#e2694c;--warning:#dd9a3d;--success:#10b981;--neutral-bg:#2a2e35;--info-bg:#1e3348;--info-text:#7fb3e0;--warning-bg:#3a2a12;--danger-bg:#3a1f18;--danger-border:#5c2e22;--success-bg:#022c22;--success-border:#065f46;--ai-bg:#2e1065;--ai-text:#8b5cf6}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){color-scheme:dark;--bg:#101216;--surface:#1b1f26;--surface-alt:#262b33;--text:#e7e9ee;--text-muted:#9aa4b2;--text-faint:#6f7680;--border:#313640;--accent:#3b82f6;--danger:#e2694c;--warning:#dd9a3d;--success:#10b981;--neutral-bg:#2a2e35;--info-bg:#1e3348;--info-text:#7fb3e0;--warning-bg:#3a2a12;--danger-bg:#3a1f18;--danger-border:#5c2e22;--success-bg:#022c22;--success-border:#065f46;--ai-bg:#2e1065;--ai-text:#8b5cf6}}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg)}body{font-family:var(--font-ui);color:var(--text)}a{color:inherit;text-decoration:none}h1{font-size:22px}h1,h2{margin:0 0 4px;line-height:1.3;overflow-wrap:break-word}h2{font-size:18px}.page{max-width:720px;margin:0 auto;padding:24px 20px 60px}.app-shell{display:flex;min-height:100vh;background:var(--surface)}.app-sidebar{width:232px;flex-shrink:0;background:var(--chrome-bg);color:#fff;display:flex;flex-direction:column;padding:20px 14px;position:-webkit-sticky;position:sticky;top:0;height:100vh}.sidebar-brand{display:flex;align-items:center;gap:10px;padding:4px 8px 20px;font-weight:700;font-size:15px}.sidebar-logo{width:30px;height:30px;border-radius:8px}.sidebar-nav{display:flex;flex-direction:column;gap:2px}.sidebar-nav-section-label{padding:14px 12px 4px;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#7b8494}.sidebar-nav>div:first-child .sidebar-nav-section-label{padding-top:4px}.sidebar-nav-link{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:8px;color:#aeb7c2;font-size:14px;font-weight:500}.sidebar-nav-link:hover{background:hsla(0,0%,100%,.06);color:#fff}.sidebar-nav-link.active{background:var(--accent);color:#fff}.sidebar-nav-link svg{flex-shrink:0}.sidebar-nav-badge{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:hsla(0,0%,100%,.14);color:#fff;font-size:11px;font-weight:700;line-height:20px;text-align:center}.sidebar-nav-link.active .sidebar-nav-badge{background:hsla(0,0%,100%,.28)}.sidebar-new-ticket{margin:14px 8px 0;text-align:center;justify-content:center}.sidebar-footer{margin-top:auto;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:12px 8px 4px;border-top:1px solid hsla(0,0%,100%,.1)}.sidebar-user-name{font-size:13.5px;font-weight:600;color:#fff}.sidebar-user-role{font-size:12px;color:#aeb7c2;text-transform:capitalize}.sidebar-shortcuts-trigger{display:block;width:100%;text-align:left;background:none;border:none;padding:0;margin:1em 0 0;font:inherit;cursor:pointer}.sidebar-shortcuts-trigger:hover{color:#fff;text-decoration:underline}.sidebar-logout{background:none;border:none;color:#aeb7c2;cursor:pointer;padding:8px;border-radius:8px;display:flex}.sidebar-logout:hover{background:hsla(0,0%,100%,.08);color:#fff}.sidebar-brand-spacer,.sidebar-topbar-spacer{flex:1 1}.notification-bell,.notification-bell-toggle{position:relative;display:flex}.notification-bell-toggle{background:none;border:none;color:inherit;cursor:pointer;padding:7px;border-radius:8px}.notification-bell-toggle:hover{background:hsla(0,0%,100%,.08)}.notification-badge{position:absolute;top:2px;right:2px;min-width:15px;height:15px;padding:0 4px;border-radius:999px;background:var(--danger);color:#fff;font-size:10px;font-weight:700;line-height:15px;text-align:center}.notification-dropdown{position:absolute;top:calc(100% + 8px);right:0;width:320px;max-width:calc(100vw - 32px);background:var(--surface);border:1px solid var(--border);border-radius:10px;box-shadow:0 12px 32px rgba(0,0,0,.28);z-index:40;overflow:hidden;color:var(--text)}.sidebar-brand .notification-dropdown{left:0;right:auto}.notification-dropdown-header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border-bottom:1px solid var(--border);font-weight:600;font-size:13.5px}.notification-markall{background:none;border:none;color:var(--accent);font-size:12.5px;font-weight:600;cursor:pointer;padding:2px 4px}.notification-markall:disabled{color:var(--text-faint);cursor:default}.notification-list{max-height:360px;overflow-y:auto}.notification-empty{padding:16px 12px;margin:0;text-align:center}.notification-item{display:flex;flex-direction:column;gap:3px;padding:10px 12px;border-bottom:1px solid var(--border);color:var(--text);font-size:13px;text-decoration:none}.notification-item:last-child{border-bottom:none}.notification-item:hover{background:var(--surface-alt)}.notification-item.unread{background:var(--info-bg)}.notification-message{line-height:1.4;overflow-wrap:break-word}.notification-time{font-size:11.5px;color:var(--text-muted)}.app-main{flex:1 1;min-width:0}.route-loading{display:flex;align-items:center;justify-content:center;min-height:50vh;padding:40px}.route-loading-spinner{width:28px;height:28px;border-radius:50%;border:3px solid var(--border);border-top-color:var(--accent);animation:route-loading-spin .7s linear infinite}@keyframes route-loading-spin{to{transform:rotate(1turn)}}.sidebar-scrim,.sidebar-topbar{display:none}@media (max-width:860px){.app-shell{flex-direction:column}.sidebar-topbar{display:flex;align-items:center;gap:10px;background:var(--chrome-bg);color:#fff;padding:12px 16px;position:-webkit-sticky;position:sticky;top:0;z-index:41}.sidebar-topbar-logo{width:26px;height:26px;border-radius:7px}.sidebar-topbar-title{font-weight:700;font-size:15px}.sidebar-toggle{background:none;border:none;color:#fff;display:flex;padding:4px;cursor:pointer}.sidebar-brand .notification-bell{display:none}.app-sidebar{position:fixed;top:0;left:0;z-index:43;transform:translateX(-100%);transition:transform .2s ease;box-shadow:4px 0 24px rgba(0,0,0,.3)}.app-sidebar.open{transform:translateX(0)}.sidebar-scrim{display:block;position:fixed;inset:0;background:rgba(0,0,0,.4);z-index:42}}.topbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid var(--border)}.topbar h1{margin:0;font-size:20px}.topbar-actions{display:flex;gap:10px}.topbar-actions>.btn-primary{margin-top:0}.muted{color:var(--text-muted);overflow-wrap:break-word}.small{font-size:13px}.mono{font-family:var(--font-mono)}.view-toggle{display:inline-flex;border:1px solid var(--border);border-radius:8px;overflow:hidden}.view-toggle a{padding:10px 14px;font-size:14px;font-weight:600;color:var(--text-muted);background:var(--surface-alt)}.view-toggle a+a{border-left:1px solid var(--border)}.view-toggle a.active{background:var(--accent);color:#fff}.view-toggle a:not(.active):hover{background:var(--border)}.list{display:flex;flex-direction:column;gap:10px}.board{display:flex;gap:14px;overflow-x:auto;padding-bottom:10px;align-items:flex-start;cursor:-webkit-grab;cursor:grab}.board.panning{cursor:-webkit-grabbing;cursor:grabbing;-webkit-user-select:none;-moz-user-select:none;user-select:none}.board-column{flex:0 0 260px;min-width:0;background:var(--surface-alt);border:1px solid var(--border);border-radius:10px;padding:10px;min-height:80px}.board-column.drag-over{border-color:var(--accent);background:var(--info-bg)}.board-column-done{opacity:.85}.board-column-header{display:flex;justify-content:space-between;align-items:center;font-weight:700;font-size:13px;padding:4px 4px 10px;margin-bottom:8px;border-bottom:1px solid var(--border)}.board-column-body{display:flex;flex-direction:column;gap:8px;min-height:40px}.board-card{display:block;background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:10px 12px;cursor:-webkit-grab;cursor:grab}.board-card:active{cursor:-webkit-grabbing;cursor:grabbing}.board-card.pending{opacity:.55}.board-card-error{border-color:var(--danger)}.board-card-error-text{color:var(--danger);font-size:.8em;margin:6px 0 0;overflow-wrap:break-word}.board-card-link{display:block}.board-card .card-title{font-size:13.5px;font-weight:600;margin:5px 0 4px;overflow-wrap:break-word}.board-card-assign{display:block;width:100%;margin-top:8px;cursor:pointer}@media (max-width:700px){.board-column{flex:0 0 220px}}.ticket-row{display:flex;align-items:flex-start;gap:10px}.ticket-row>.card{flex:1 1;min-width:0;overflow-wrap:break-word}.ticket-row>input[type=checkbox]{flex-shrink:0;width:16px;height:16px;margin-top:14px}.ticket-row>form{flex-shrink:0;margin-top:2px}.bulk-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:14px;padding:10px 12px;background:var(--surface-alt);border:1px solid var(--border);border-radius:8px}.bulk-bar select{width:auto;flex:0 1 170px;padding:8px 10px;font-size:13.5px}.bulk-bar button.btn-ghost{background:var(--surface)}.bulk-bar-selectall{display:flex;align-items:center;gap:6px}.card{display:block;background:var(--surface-alt);border:1px solid var(--border);border-radius:10px;padding:12px 14px;min-width:0;overflow-wrap:break-word}a.card:hover{border-color:var(--accent)}.card-top{display:flex;justify-content:space-between;margin-bottom:6px;font-size:12px;gap:8px}.card-top>*{min-width:0}.card-title,.card-top>*{overflow-wrap:break-word}.card-title{font-weight:600;margin-bottom:4px}.dashboard-stat:hover{border-color:var(--accent)}.dashboard-stat .card-title{font-size:22px}.dashboard-columns{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);grid-gap:28px;gap:28px;margin-top:22px}.tiny-link-row{display:block;font-size:12px;color:var(--accent);text-decoration:underline;margin-top:6px}@media (max-width:800px){.dashboard-columns{grid-template-columns:minmax(0,1fr);gap:20px}}.dashboard-hero{background:linear-gradient(135deg,var(--chrome-bg) 0,var(--accent) 150%);color:#fff;border-radius:12px;padding:26px 28px;margin-bottom:20px;display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.dashboard-hero h1{font-size:19px;margin:0;font-weight:600;color:#fff;line-height:1.35}.dashboard-hero-eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:.07em;opacity:.75;margin-bottom:6px}.dashboard-hero-sub{font-size:12.5px;opacity:.82;margin:6px 0 0}.dashboard-hero-metric{text-align:right;flex-shrink:0}.dashboard-hero-metric .n{font-size:34px;font-weight:700;line-height:1;color:#fff}.dashboard-hero-metric .l{font-size:11px;opacity:.82;margin-top:4px}.dashboard-hero-metric:hover .n{text-decoration:underline}.dashboard-assign{flex-shrink:0}.dashboard-assign select{font-size:11.5px;padding:4px 6px;width:auto;max-width:170px;text-overflow:ellipsis;overflow:hidden;white-space:nowrap}.dashboard-columns .list-row{align-items:flex-start}@media (max-width:600px){.dashboard-columns .list-row{flex-wrap:wrap}.dashboard-columns .list-row-info{flex-basis:100%}}.kb-snippet{margin-top:4px;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.pill{padding:2px 9px;border-radius:20px;font-size:11px;font-weight:600;text-transform:uppercase;white-space:nowrap}.pill.p4{background:var(--neutral-bg);color:var(--text-muted)}.pill.p3{background:var(--info-bg);color:var(--info-text)}.pill.p2{background:var(--warning-bg);color:var(--warning)}.pill.p1{background:var(--danger-bg);color:var(--danger)}.pill.asset-available{background:var(--success-bg);color:var(--success)}.pill.asset-assigned{background:var(--info-bg);color:var(--info-text)}.pill.asset-in_repair{background:var(--warning-bg);color:var(--warning)}.pill.asset-lost,.pill.asset-retired,.pill.tone-neutral{background:var(--neutral-bg);color:var(--text-muted)}.pill.tone-info{background:var(--info-bg);color:var(--info-text)}.pill.tone-warning{background:var(--warning-bg);color:var(--warning)}.pill.tone-danger{background:var(--danger-bg);color:var(--danger)}.pill.tone-success{background:var(--success-bg);color:var(--success)}.pill.tone-ai{background:var(--ai-bg);color:var(--ai-text)}label{display:block;font-size:12.5px;font-weight:600;color:var(--text-muted);margin:14px 0 6px}label:first-of-type{margin-top:0}input:not([type]),input[type=date],input[type=email],input[type=number],input[type=password],input[type=search],input[type=tel],input[type=text],input[type=url],select,textarea{width:100%;font-family:var(--font-ui);font-size:14.5px;padding:10px 12px;border-radius:8px;border:1px solid var(--border);background:var(--surface-alt);color:var(--text)}textarea{resize:vertical}.btn-ghost,.btn-primary{display:inline-flex;align-items:center;justify-content:center;padding:10px 16px;border-radius:8px;border:none;font-size:14px;font-weight:600;cursor:pointer}.btn-primary{background:var(--accent);color:#fff;margin-top:16px}.btn-ghost{background:var(--surface-alt);color:var(--text);border:1px solid var(--border)}.btn-primary:not(:disabled):hover{filter:brightness(.92)}.btn-ghost:not(:disabled):hover{background:var(--border)}.btn-ghost:disabled,.btn-primary:disabled{opacity:.5;cursor:default}.row2{display:flex;gap:10px;align-items:flex-end;margin-bottom:12px}.row2>form{flex:1 1}.search-row{display:flex;gap:8px;margin-bottom:14px;flex-wrap:wrap}.search-row input{flex:1 1;min-width:160px}.search-row select{width:auto;flex:0 1 170px}.csv-import-row{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:14px}.csv-import-row span{flex-basis:100%}.searchable-select{position:relative}.searchable-select-input{margin:0}.searchable-select-list{position:absolute;top:calc(100% + 4px);left:0;right:0;max-height:240px;overflow-y:auto;background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:0 12px 32px rgba(0,0,0,.28);z-index:30}.searchable-select-option{padding:8px 12px;font-size:13.5px;color:var(--text);cursor:pointer}.searchable-select-option.active,.searchable-select-option.highlighted,.searchable-select-option:hover{background:var(--surface-alt)}.searchable-select-empty{padding:10px 12px;font-size:13px;color:var(--text-muted)}.overdue-tag{color:var(--danger)}.due-soon-tag,.overdue-tag{font-weight:700;font-size:11px;letter-spacing:.02em}.due-soon-tag{color:var(--warning)}a.due-soon-tag:hover,a.overdue-tag:hover{text-decoration:underline}.status-row{gap:8px}.status-row,.status-row-line{display:flex;flex-wrap:wrap;margin:8px 0 18px}.status-row-line{align-items:center;justify-content:space-between;gap:4px 16px}.status-row-line .status-row{margin:0}.status-row-accessory{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.status-btn{display:inline-flex;padding:8px 12px;border-radius:8px;border:1px solid var(--border);background:var(--surface);font-size:12.5px;font-weight:600;color:var(--text-muted);cursor:pointer;text-transform:capitalize;overflow-wrap:break-word}.status-btn.active{background:var(--accent);border-color:var(--accent);color:#fff}.desc-box,.status-btn:not(.active):hover{background:var(--surface-alt)}.desc-box{border-radius:8px;padding:12px 13px;font-size:14px;line-height:1.5;white-space:pre-wrap;overflow-wrap:break-word;margin-bottom:6px}.desc-box-accent{background:var(--info-bg)}.desc-box-success{background:var(--success-bg)}.desc-box-ai{background:var(--ai-bg)}.kb-deflection{margin-top:8px;margin-bottom:14px}.kb-deflection-header{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}.kb-deflection .list{gap:8px}.desc-box .formatted-paragraph{margin:0 0 10px}.desc-box .formatted-list{margin:0 0 10px 20px;padding:0}.desc-box .formatted-list li{margin-bottom:4px}.desc-box .formatted-list:last-child,.desc-box .formatted-paragraph:last-child{margin-bottom:0}.content-links a,.formatted-list a,.formatted-paragraph a{color:var(--accent);text-decoration:underline}.content-links a:hover,.formatted-list a:hover,.formatted-paragraph a:hover{text-decoration:none}.link-button{background:none;border:none;padding:0;font:inherit;cursor:pointer;color:var(--accent);text-decoration:underline}.link-button:hover{text-decoration:none}.section-label{font-size:12.5px;font-weight:600;color:var(--text-muted);margin:20px 0 8px;display:flex;align-items:center;gap:6px}.help-tooltip{position:relative;display:inline-flex}.help-tooltip-icon{width:15px;height:15px;padding:0;border-radius:50%;border:1px solid var(--border);background:var(--surface-alt);color:var(--text-faint);font:italic 600 10px/1 Georgia,serif;display:inline-flex;align-items:center;justify-content:center;cursor:help}.help-tooltip-icon:focus-visible,.help-tooltip-icon:hover{color:var(--accent);border-color:var(--accent)}.help-tooltip-bubble{display:none;position:absolute;z-index:30;bottom:calc(100% + 7px);left:50%;transform:translateX(-50%);width:max-content;max-width:260px;background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:8px 10px;font-size:12px;font-weight:400;line-height:1.4;color:var(--text);text-transform:none;letter-spacing:normal;box-shadow:0 6px 20px rgba(0,0,0,.18)}.help-tooltip:focus-within .help-tooltip-bubble,.help-tooltip:hover .help-tooltip-bubble{display:block}@media (max-width:900px){.help-tooltip-bubble{left:0;transform:none}}.page-wide{max-width:1040px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;grid-gap:32px;gap:32px;align-items:start}.ticket-sidebar{min-width:0}@media (max-width:900px),print{.ticket-layout{display:block}}.ticket-sidebar-card{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:14px 16px 16px;margin-bottom:16px}.ticket-sidebar-card>.section-label:first-child{margin-top:0}.ticket-sidebar-card:last-child{margin-bottom:0}.ticket-header-pills{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:8px 0 14px}.resolve-card{border-left:3px solid var(--accent);background:var(--surface-alt);border-radius:0 8px 8px 0;padding:14px 16px}.resolve-card textarea{background:var(--surface)}.comment{padding:10px 12px;border-radius:8px;background:var(--surface-alt);margin-bottom:8px;overflow-wrap:break-word}.comment-body{white-space:pre-wrap}.comment-head{font-size:12px;color:var(--text-faint);margin-bottom:4px;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.comment-add{display:flex;gap:8px;margin-top:10px}.comment-add input{flex:1 1;min-width:0}.comment-add textarea{flex:1 1;min-width:0;resize:vertical}.comment-add>.btn-primary{margin-top:0;align-self:flex-start}.comment.internal-note{background:var(--warning-bg)}.comment.ai-message{background:var(--ai-bg)}.comment.history-entry{padding:4px 0 4px 12px;border-left:2px solid var(--border);border-radius:0;background:none;margin-bottom:4px}.history-disclosure{margin:12px 0}.history-disclosure summary{cursor:pointer;margin-bottom:8px}.history-disclosure[open] summary{margin-bottom:10px}.asset-tools-disclosure{margin-bottom:14px}.asset-tools-disclosure:last-child{margin-bottom:0}.asset-tools-disclosure>summary{cursor:pointer;font-weight:600;font-size:13.5px;list-style:none}.asset-tools-disclosure>summary::-webkit-details-marker{display:none}.asset-tools-disclosure>summary:hover{color:var(--accent)}.asset-tools-disclosure[open]>summary{color:var(--accent);margin-bottom:4px}.csv-import-disclosure>summary{cursor:pointer;font-weight:600;font-size:13.5px}.csv-import-disclosure>summary:hover{color:var(--accent)}.csv-import-disclosure[open]>summary{color:var(--accent);margin-bottom:4px}.list-row{gap:10px;padding:9px 0;border-bottom:1px solid var(--border);font-size:14.5px}.list-row,.rename-form{display:flex;align-items:center}.rename-form{gap:6px;flex:1 1}.rename-form input{padding:6px 10px;font-size:13.5px}.btn-small{padding:6px 10px;font-size:12.5px}.dropdown-menu{position:relative;display:inline-block}.dropdown-trigger{display:inline-flex;align-items:center;gap:6px}.dropdown-caret{font-size:9px;opacity:.7}.dropdown-panel{position:absolute;top:calc(100% + 6px);left:0;min-width:190px;background:var(--surface);border:1px solid var(--border);border-radius:9px;box-shadow:0 10px 28px rgba(0,0,0,.16);z-index:30;padding:6px;display:flex;flex-direction:column;gap:2px}.dropdown-panel-right{left:auto;right:0}.dropdown-panel form{display:block}.dropdown-panel form button,.dropdown-panel>a,.dropdown-panel>button{display:block;width:100%;text-align:left;background:none;border:none;border-radius:6px;padding:8px 10px;font-size:13px;color:var(--text);cursor:pointer}.dropdown-panel form button:hover,.dropdown-panel>a:hover,.dropdown-panel>button:hover{background:var(--surface-alt)}.list-row-info{flex:1 1;min-width:0;overflow-wrap:break-word}a.list-row-info:hover,a.list-row:hover{background:var(--surface-alt)}.bar-chart{margin-bottom:4px}.bar-row{display:flex;align-items:center;gap:10px;padding:6px 0}.bar-row-label{flex:0 0 150px;font-size:13.5px;color:var(--text);text-transform:capitalize;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bar-track{flex:1 1;min-width:40px;background:var(--neutral-bg);border-radius:6px;height:18px;overflow:hidden}.bar-fill{height:100%;border-radius:6px;background:var(--accent)}.bar-row-count{flex:0 0 auto;min-width:26px;text-align:right;font-size:13.5px;font-weight:600}.trend-chart-scroll{overflow-x:auto;margin-bottom:4px}.trend-chart-scroll svg{display:block}.stat-cards{display:flex;flex-wrap:wrap;gap:16px;margin-bottom:4px}.stat-cards>div{flex:1 1 220px}@media (min-width:620px) and (max-width:1150px){.dashboard-stat-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-stat-row>div{flex:none}}.team-form{display:flex;gap:6px;flex-wrap:wrap;align-items:center;flex:1 1;justify-content:flex-end}.team-form select{width:auto;flex:0 1 140px;padding:6px 8px;font-size:13px}.invite-form{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.invite-form input,.invite-form select{flex:1 1 160px}.team-card{background:var(--surface-alt);border:1px solid var(--border);border-radius:10px;padding:14px 16px;margin-bottom:10px}.team-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;flex-wrap:wrap}.team-card-person{display:flex;align-items:center;gap:12px;min-width:0}.team-card-avatar{flex-shrink:0;width:38px;height:38px;border-radius:50%;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13.5px;letter-spacing:.02em}.team-card-identity{min-width:0}.team-card-name{font-weight:600;font-size:15px;overflow-wrap:break-word}.team-card-badges{display:flex;gap:6px;flex-wrap:wrap;align-items:center}.pill.role-admin{background:var(--info-bg);color:var(--info-text)}.pill.role-technician{background:var(--neutral-bg);color:var(--text-muted)}.pill.role-readonly{background:var(--neutral-bg);color:var(--text-faint)}.pill.pill-inactive{background:var(--danger-bg);color:var(--danger)}.pill.pill-pending{background:var(--warning-bg);color:var(--warning)}.team-card-summary{margin:8px 0 0;text-transform:capitalize}.team-card-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:10px}.team-card-actions .btn-delete{margin-left:auto}.team-card-edit{margin-top:10px}.team-card-edit>summary{cursor:pointer;font-size:12.5px;font-weight:600;color:var(--text-muted);list-style:none}.team-card-edit>summary::-webkit-details-marker{display:none}.team-card-edit>summary:hover{color:var(--text)}.team-card-edit[open]>summary{color:var(--accent);margin-bottom:10px}.team-card-form{display:grid;grid-template-columns:1.4fr 1fr 1fr auto;grid-gap:8px;gap:8px;align-items:end;margin-top:12px;padding-top:12px;border-top:1px solid var(--border)}.team-card-form label{margin:0 0 4px}.team-card-form input,.team-card-form select{padding:8px 10px;font-size:13.5px}@media (max-width:640px){.team-card-form{grid-template-columns:1fr}}.team-card-inactive .team-card-actions,.team-card-inactive .team-card-edit,.team-card-inactive .team-card-person,.team-card-inactive .team-card-summary{opacity:.6}.btn-delete{background:none;border:none;color:var(--text-faint);font-size:12.5px;font-weight:600;cursor:pointer;padding:4px 6px}.btn-delete:hover{color:var(--danger)}.btn-delete-solid{background:var(--danger);color:#fff;border:none;border-radius:8px;padding:10px 16px;font-size:14px;font-weight:600;cursor:pointer}.btn-delete-solid:hover{filter:brightness(.92)}.btn-delete-solid:disabled{opacity:.5;cursor:default}.confirm-dialog-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.45);display:flex;align-items:center;justify-content:center;padding:20px;z-index:100}.confirm-dialog{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px;max-width:380px;width:100%;box-shadow:0 20px 60px rgba(0,0,0,.35)}.confirm-dialog-text{margin:0;color:var(--text);font-size:14.5px;line-height:1.5;overflow-wrap:break-word}.confirm-dialog-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}.shortcuts-modal{max-width:420px;text-align:left}.shortcuts-modal-title{font-weight:700;font-size:16px;margin:0 0 14px}.shortcuts-modal-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.shortcuts-modal-list li{display:flex;align-items:center;gap:12px}.kbd{font-family:var(--font-mono);font-size:12px;background:var(--surface-alt);border:1px solid var(--border);border-radius:6px;padding:3px 8px;min-width:64px;text-align:center;flex-shrink:0}.banner-error{background:var(--danger-bg);color:var(--danger);border:1px solid var(--danger-border);border-radius:8px}.banner-error,.banner-success{padding:10px 13px;font-size:13.5px;margin-bottom:16px;overflow-wrap:break-word}.banner-success{background:var(--success-bg);color:var(--success);border:1px solid var(--success-border);border-radius:8px}.banner-neutral{display:flex;align-items:center;flex-wrap:wrap;gap:10px;background:var(--surface-alt);color:var(--text);border:1px solid var(--border);border-radius:8px;padding:10px 13px;font-size:13.5px;margin-bottom:16px}.banner-neutral span{flex:1 1 200px}.install-prompt{position:fixed;left:12px;right:12px;bottom:12px;z-index:35;display:flex;align-items:center;gap:10px;background:var(--surface-alt);color:var(--text);border:1px solid var(--border);border-radius:10px;padding:10px 12px;font-size:13.5px;box-shadow:0 8px 24px rgba(0,0,0,.18);max-width:420px;margin:0 auto}.install-prompt-text{flex:1 1}.install-prompt-close{background:none;border:none;color:var(--text-muted);font-size:18px;line-height:1;cursor:pointer;padding:4px 6px}.install-prompt-close:hover{color:var(--text)}.back-link{display:inline-block;font-size:13px;font-weight:600;color:var(--text-muted);margin-bottom:14px}.back-link:hover{color:var(--text)}.auth-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--chrome-bg);background-image:radial-gradient(circle at 50% 0,#22364a 0,var(--chrome-bg) 55%);padding:24px}.auth-card{background:var(--surface);padding:36px 32px;border-radius:16px;width:100%;max-width:380px;box-shadow:0 20px 60px rgba(0,0,0,.35)}.auth-logo{width:48px;height:48px;border-radius:12px;margin-bottom:16px;display:block}.password-field{position:relative}.password-field input{padding-right:40px}.password-toggle{position:absolute;top:0;right:0;bottom:0;width:40px;display:flex;align-items:center;justify-content:center;background:none;border:none;color:var(--text-faint);cursor:pointer}.password-toggle:hover{color:var(--text-muted)}.pagination-row{display:flex;align-items:center;justify-content:center;gap:14px;margin-top:20px}.pagination-disabled{opacity:.45;cursor:default;pointer-events:none}@media (max-width:480px){.topbar{flex-wrap:wrap;gap:10px}.topbar-actions{flex-wrap:wrap;width:100%}.topbar-actions a,.topbar-actions button{flex:1 1 auto;text-align:center}.topbar-actions .export-csv-link{flex:0 1 auto}.row2{flex-direction:column;align-items:stretch;gap:0}}.auth-card h1{margin:0 0 4px;font-size:22px}.auth-card p a{color:var(--accent);text-decoration:underline}.auth-card p a:hover{color:var(--text)}.csat-rating-row{display:flex;flex-direction:column;gap:8px;margin:10px 0 18px}.csat-rating-option{display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--border);border-radius:8px;cursor:pointer}.csat-rating-option:has(input:checked){border-color:var(--accent);background:var(--info-bg)}.csat-rating-option input{margin:0;flex-shrink:0}.csat-rating-number{font-weight:700;flex-shrink:0}.settings-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0 20px;border-bottom:1px solid var(--border);padding-bottom:0}.settings-tab{background:none;padding:10px 4px;margin-right:16px;font-size:14px;font-weight:600;color:var(--text-muted);cursor:pointer;border:none;border-bottom:2px solid transparent}.settings-tab:hover{color:var(--text)}.settings-tab.active{color:var(--accent);border-bottom-color:var(--accent)}.theme-toggle-fixed{position:fixed;top:12px;right:12px;z-index:40;gap:6px}@media (max-width:860px){.theme-toggle-fixed{top:69px;padding:8px}.theme-toggle-fixed-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}}.theme-toggle-inline{background:none;border:none;color:inherit;cursor:pointer;padding:7px;border-radius:8px;display:flex}.theme-toggle-inline:hover{background:hsla(0,0%,100%,.08)}.inline-actions-row{display:flex;gap:8px;flex-wrap:wrap}.inline-actions-row form>.btn-primary,.inline-actions-row>.btn-primary{margin-top:0}.print-only{display:none}@media print{body *{visibility:hidden}#asset-tag-print,#asset-tag-print *,.kb-print-area,.kb-print-area *,.ticket-print-area,.ticket-print-area *{visibility:visible}#asset-tag-print{position:absolute;top:0;left:0}.no-print{display:none!important}.print-only{display:block}#asset-tag-print,.kb-print-area,.ticket-print-area{--bg:#f6f7f9;--surface:#fff;--surface-alt:#f5f6f8;--text:#171a1f;--text-muted:#5b6470;--text-faint:#8a9099;--border:#e5e7eb;--accent:#3b82f6;--danger:#c4432b;--warning:#b15c00;--success:#047857;--neutral-bg:#f2f3f5;--info-bg:#e8f0fa;--info-text:#2c5c8a;--warning-bg:#fdf1e4;--danger-bg:#fbe7e2;--danger-border:#f0c4b8;--success-bg:#ecfdf5;--success-border:#a7f3d0;color:var(--text);background:#fff}}